
- Stephen covey speed of trust plus#
- Stephen covey speed of trust series#
- Stephen covey speed of trust free#
High-trust schools have a 3.5 times greater probability of improving test scores than do low-trust schools. A Warwick Business School study in the UK showed that outsourcing relationships based on trust, as opposed to those based upon the service agreements-the contract only-the trust relationships outperform the others by 40%. We see the impact of trust in outsourcing relationships. So you’ve got a nearly three times multiplier when trust is operating as a dividend in your organization. The companies on that list outperform the market by 288%. You won’t be on the list if the trust is not high, even if you have a lot of other great things about your company. To be on that list of the Great Places to Work, you must have high trust. Look at the 100 best companies to work for in America.
Stephen covey speed of trust plus#
That’s stock price plus dividends-three times higher. What hard data do you have on high-trust dividends?Ĭovey: A Watson Wyatt study shows that high-trust organizations outperform low-trust organizations by 286% in total return to shareholders. But in his case, his credibility is so high, the trust is so high, he’s able to do things probably the rest of us couldn’t.ĭuncan: That's a good anecdotal example. It would probably be foolish for most of us to try to do such a deal. He often closes major business deals in less than a month, with little diligence. He extends trust, he builds it fast, and he operates on that premise. When trust erodes, speed drops and cost rises.Ĭovey: Warren Buffet, considered by many to be the most business-savvy investor around, is able to do huge business deals quickly because there’s high trust, because he’s so credible. You see it in any relationship, in any company. Sarbanes-Oxley takes a whole lot of time and costs a whole lot of money to implement. It’s helped in that the markets didn’t collapse, as they perhaps could have.

Stephen covey speed of trust series#
It’s a series of rules, regulations and compliance measure intended to help deal with fragile trust. Congress stepped in and passed Sarbanes-Oxley. With corporate scandals-Enron, Worldcom, and the like-our trust in public markets went down because we realized there are some people out there “cooking the books.” Trust went down. Today, I have to arrive about an hour and a half before my flight because I never know quite how long it’s going to take me to get through security. I could just cruise through security and get on the plane. I used to be able to arrive at my home airport literally about a half hour before my flight. Traveling by air now takes longer and costs more. Those steps were helpful, but they came at a price. We increased security and beefed up all the procedures associated with flying.
Stephen covey speed of trust free#
Free PressĬovey: After the 9/11 terrorist attacks, our trust and confidence in flying went down. It’s really that simple, that real, that predictable.įragile trust is at the heart of many laws and regulations. That’s a dividend, a high-trust dividend. Everything happens faster and everything costs less because trust has been established. When trust goes up in a relationship, or on a team, in a company, in an industry, with a client, with a customer-speed goes up with it and cost comes down. Where trust is low, everything takes longer and costs more. I call it a low-trust tax where literally everything is being taxed off the top. In relationships, on teams, in companies, that’s a tax. Redundancy processes, with everyone checking up on everyone else, cost more. When trust goes down-in a relationship, on a team, in a company, in an industry, with a customer-speed decreases with it. Covey: Trust always affects two measurable outcomes: speed and cost.

Rodger Dean Duncan: I n your work with individuals and organizations, you talk about “low-trust taxes” and “high-trust dividends.” What are some examples?
